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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 customer relationship management analysis for ore production


Yet Another Branding Debacle (This Time, It's ERP for Services)
Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different

customer relationship management analysis for ore production  compliance, and general ledgers. Customer relationship management (CRM) solutions can include opportunity management, enterprise marketing automation (EMA), campaign management, partner relationship management, customer service and support, customer accounts, sales management, and sales analytics, to help meet the needs of transactional services organizations. Human resources (HR) functionalities deal with the people and staffing needs of both project- and transactional-based services industry

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Heinz Frozen Food Company was set on improving its manufacturing and maintenance process efficiency, and knew that implementing a new enterprise asset management (EAM) system would involve monumental change for employees. Heinz choose a Web-based system to help it gain better visibility into processes and work towards more progressive lean manufacturing and lean maintenance practices for greater efficiency. Learn more.

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Production Intelligence--Improving Production by Filling a Traditional Gap


Enterprises understand the value of integration. One area that has been ignored is the plant. Plant systems and corporate systems must be complementary and leverage each other to provide their maximum value. Production intelligence provides both integration and valuable information which is not available in either type of system.

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Commsoft Technologies Fidelio (v.6) for ERP for Discrete Manufacturing Certification Report


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Oracle Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent


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Growth Solutions for Data Storage: Meeting Needs Now and in the Future for Small Business


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