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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer relationship management article for ore exploration


How the Mining Industry Benefits from ERP Systems
Integrated enterprise resource planning software normalizes the reporting requirements for a mining company’s various departments. This article loosely shows

customer relationship management article for ore exploration  to ensure that a customer does not abandon the company for a competitor, as well as to find new customers or new uses for the company’s products. Again, from marketing and sales comes the pressure to have the lowest operating cost possible in order to maximize profits. 6. Human Resources (HR) The HR department in a mining company is essentially the same as in the manufacturing industry. Since mining in total is a higher human capital risk business, this department has the added function of either

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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