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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 desk organizer metal


EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

desk organizer metal  customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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RTI Software


RTI Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales force, and marketing automation software to medium-sized businesses. The company gears its CRM business process functionality toward the software industry. RTI Software was founded in 1990 and operates from Illinois, USA.

desk organizer metal  out-of-the-box customer service, help desk, problem resolution, defect tracking, sales force, and marketing automation software to medium-sized businesses. The company gears its CRM business process functionality toward the software industry. RTI Software was founded in 1990 and operates from Illinois, USA. Read More

HCIMS - Help Desk RFI/RFP Template


Issue Management, Inventory and Audit, Knowledge Management, and Product Technology

desk organizer metal  - Help Desk RFI/RFP Template The HCIMS - Help Desk RFI/RFP Template lists and describes 551 features and functions found in HCIMS - Help Desk software solutions. This Help Desk for the Health Care Industry Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your HCIMS - Help Desk software selection projects. Features and functions included in this Help Desk for the Health Care Industry Template: Issue Management Inventory and Audit Knowledge Read More

Methods of Linux Bare-metal Restore and Disaster Recovery


When it comes to disaster recovery (DR) software, companies should think of it as an insurance policy—not just software that recovers lost data. Being prepared for disaster makes good business sense, but oddly enough, few companies are. Because Linux distributions don’t include DR tools, companies must look to a file-based recovery solution that can recover the entire system and eliminate the need to rebuild.

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Serena Collage


Serena Collage is a web management solution. It helps companies manage their web sites by exporting content and code to provide scaleable control. Collage uses open, standards-based J2EE architecture, has a browser-based interface, task management, workflow, and content engine that integrates with common desk top applications. It is designed for business users, web site administrators, web project managers, and IT services.  

desk organizer metal  that integrates with common desk top applications. It is designed for business users, web site administrators, web project managers, and IT services. Read More

Supporting Teamwork by Abridging Departmental Silos (and All That in a Cloud)


According to the adage “When one door closes, another one opens,” there are opportunities and unfulfilled customer needs even in this dour economic environment. Rather than hiding in a cave and waiting for the calamity to pass, some creative business software companies and individuals have been coming up with new value propositions to solve real problems for their customers. Perhaps

desk organizer metal  were some decent help desk applications for customer service advisors (agents)  and bug-tracking applications for product developers, but there were no systems designed for both groups to use. For example, the well-known Bugzilla bug-tracking software  is not aware of who the customer is. After doing a thorough market search, the company was not able to find anything commercial off-the-shelf (COTS ), so it ended up developing its own customer service software. After selling that company, Johnson had an Read More

Dassault Systèmes Acquires SIMPOE


On the heels of recent tuck-in acquisitions, Dassault Systèmes has made yet another industry-specific acquisition, again for an undisclosed amount. This time it's SIMPOE, a France-based provider of plastic injection molding manufacturing simulation software. The acquisition of SIMPOE will expand Dassault Systèmes’ 3DEXPERIENCE umbrella platform and its SIMULIA, CATIA, and

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Legacy ERP Modernization: Prudence is Gold


I am sure that after reading my previous blog post on manufacturing legacy systems many readers saw me as just another soldier of AS/400 system’s army of opponents and probably would not expect any future pro-System i/AS/400 publications. This is definitely not the case—I am not a legacy system opponent. The message I’ve been trying to deliver in my blog posts is  that a well-thought out, balanced

desk organizer metal   Read More

TeamHeadquarters


TeamHeadquarters is a combination of project management and help desk software. It supports the planning and execution of projects with traditional project management tools, including tracking, Gantt charts, and task assignment. The help desk software can manage reactive activities like support requests, incident tracking, and defect tracking. It also has queues and tickets managed services. TeamHeadquarters is based on Entry extensible markup language(XML) software architecture, and can be used with Microsoft technologies including Windows Server, Active Directory, and Microsoft Office.  

desk organizer metal  project management and help desk software. It supports the planning and execution of projects with traditional project management tools, including tracking, Gantt charts, and task assignment. The help desk software can manage reactive activities like support requests, incident tracking, and defect tracking. It also has queues and tickets managed services. TeamHeadquarters is based on Entry extensible markup language(XML) software architecture, and can be used with Microsoft technologies including Windows Read More

The Exacting Needs of Metal Service Centers


General enterprise resource planning (ERP) providers that are viable companies with a solid product, typically do not meet the dimensional inventory, chemical, and physical properties requirements that are vital to the metal service industry and material converter businesses.

desk organizer metal  enterprise resource planning,metal centers,functionalities,materials,inventory,supply chain Read More

O'Brien Steel Deploys Invera’s STRATIX ERP


O’Brien Steel, a carbon general line metals steel service center, has implemented STRATIX metal service center software from Invera, a metal industry enterprise resource planning (ERP) software specialist. O’Brien Steel implemented critical metal industry features.

desk organizer metal  industry watch, metal service centers, metal cutting, erp, invera, stratix Read More

GlassCell Isofab: Integrating Processes to Improve Visibility and Control


GlassCell Isofab Inc. offers diverse products, from glass fiber to mineral fiber and sound-deadening metal, and operates eight distribution and manufacturing facilities in Canada. After a merger, the company decided to standardize and unify its business processes. See how this SAP® Business All-in-One solution helped GlassCell get an integrated view of the business and more easily scale and adapt to meet changing needs.

desk organizer metal  SAP,GlassCell Isofab Inc.,erp,enterprise resource planning,sap business all-in-one,enterprise resource planning erp,enterprise resource planning system,what is enterprise resource planning,enterprise resource planning solution,enterprise resource planning definition,erp applications,manufacturing enterprise resource planning software,small business erp,enterprise resource planning erp systems,erp for small business Read More

The Business Case for Account Lockout Management


Three strikes—your out; that’s what lockout management does. But employees often forget the many passwords needed to access information. What ensues is a flood of calls to the help desk that, over time, can become a huge administrative burden. Adopting a strong password policy is critical. By implementing a lockout management strategy via automated management solutions, businesses enhance security and improve workflow.

desk organizer metal  calls to the help desk that, over time, can become a huge administrative burden. Adopting a strong password policy is critical. By implementing a lockout management strategy via automated management solutions, businesses enhance security and improve workflow. Read More

Plex Systems Replaces Seven Silo Applications At CCI


I recently read an article about the implementation and go-live experience of an enterprise resource planning (ERP) solution at a relatively small metal-forming manufacturing company called Clips and Clamps Industries (CCI). This Plymouth, Michigan–based family-owned company is a metal stamping supplier to the automotive industry and produces a variety of custom-made items for its industrial

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OneDesk


OneDesk Inc. provides products that help companies realize the benefits of social product development, co-creation, and customer-driven innovation. Its blended suite of cloud-based applications incorporates tools including customer feedback management, innovation and ideas management, customer service and help desk, requirements management, project management, release management, and issue tracking. 

desk organizer metal  OneDesk Inc. provides products that help companies realize the benefits of social product development, co-creation, and customer-driven innovation. Its blended suite of cloud-based applications incorporates tools including customer feedback management, innovation and ideas management, customer service and help desk, requirements management, project management, release management, and issue tracking. Read More