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Abstract:
Wilson Tool recognized the need to develop its online presence. The company’s customers increasingly expected to be able
to access information about products, execute order transactions, and view order status at any time—even after business hours—to
support its own operations. Learn how the company (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
... experts bring you valuable, accessible, up-to-date research that helps ...
Learn how the company’s new customer relationship management (CRM) solution
helped ...
Published:
2010-09-01
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Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
... & marketing automation, and customer service activities ... configuration,
content management, personalization and relationship optimization, might ...
Published:
2002-06-12
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Abstract:
As long as the "old" software is meeting business needs, new technology is not the change driver, which makes building replacement
products on a new framework a higher risk strategy. Product functionality still matters and, while it is important for enterprise
applications providers to implement the late (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
As long as the "old" software is meeting business needs, new technology is not the change driver, which makes building
replacement products on a n...
Published:
2004-06-25
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Abstract:
This article defines process manufacturing; discusses its formulation, packaging, and pricing issues; talks about interfaces;
and provides cautions and caveats. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
This article defines process manufacturing; discusses its formulation, packaging, and pricing issues; talks about interfaces;
and provides caution...
Published:
2005-09-03
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Abstract:
ERP Plus provides tools that metal fabricators need to streamline their quoting, order entry, inventory control, production,
labor collection, shipping, and invoicing processes. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
ERP Plus provides tools that metal fabricators need to streamline their quoting, order entry, inventory control, production,
labor collection, shi...
Published:
2005-12-15
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Abstract:
Verticent, a revitalized reincarnation of the languishing public mid-market enterprise applications vendor PowerCerv, seems
to be thriving under a financially stable adopted parent, and it has found a defendable niche where it can exploit its competitors'
functional "fatal flaws". (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
Verticent, a revitalized reincarnation of the languishing public mid-market enterprise applications vendor PowerCerv, seems
to be thriving under a...
Published:
2005-12-14
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Abstract:
This is an example, using Relevant Business Systems, of how you can use the TEC ERP Evaluation Center's WebTESS tool to locate
vendors that consider your company their ideal candidate. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
This is an example, using Relevant Business Systems, of how you can use the TEC ERP Evaluation Center's WebTESS tool to
locate vendors that consid...
Published:
2002-09-07
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Abstract:
Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new product
development. It is tailored to discrete and process manufacturers in the electronics, food and beverage, specialty chemicals,
and telecommunications sectors. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new
product development. It is t...
Published:
2006-02-08
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Abstract:
Epicor Software has been striving to complete its evolution from a vendor of financial accounting software to a provider
of holistic business performance solutions, including integrated front office, back office and e-business capabilities. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
Epicor Software has been striving to complete its evolution from a vendor of financial accounting software to a provider of
holistic business perf...
Published:
2000-08-29
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Abstract:
Integrated enterprise resource planning software normalizes the reporting requirements for a mining company’s various departments.
This article loosely shows the parallels between the operations in a mining company and those of a manufacturer whose product
is sold on store shelves. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
Integrated enterprise resource planning software normalizes the reporting requirements for a mining company’s various departments.
This article lo...
Published:
2009-08-12
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Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
... portfolio management, project management, customer
needs/feedback ... 3D visualization, change management & quality ...
PDM, computer aided manufacturing (CAM), and ...
Published:
2004-07-22
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Abstract:
By further perfecting its mid-market value proposition and by also unifying its corporate and product brands (i.e., often
conflicting IMPACT Encore product brand has been discontinued), SYSPRO should certainly give other incumbent mid-market players
and intruders a run for their money. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
By further perfecting its mid-market value proposition and by also unifying its corporate and product brands (ie, often conflicting
IMPACT Encor...
Published:
2003-03-13
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Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02
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Abstract:
While Syspro’s recent product release does not necessarily represent a major ground breaking, its broad and well-attuned
offering for small enterprises should certainly give other incumbent players a run for their money. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
While Syspro’s recent product release does not necessarily represent a major ground breaking, its broad and well-attuned offering
for small enterp...
Published:
2001-11-08
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Abstract:
About two-thirds of SoftBrands' revenue comes from its manufacturing division, which includes evolution, a platform neutral,
extended enterprise resource planning product, and DemandStream for lean automation. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
About two-thirds of SoftBrands' revenue comes from its manufacturing division, which includes evolution, a platform neutral,
extended enterprise r...
Published:
2006-03-01
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Abstract:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially vendor shares rose, pre- and post-9/11 barriers have prevented the profitability and ubiquity of GTM software. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially ...
Published:
2005-11-11
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Abstract:
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to
deploy, but software providers must gain user enterprises' trust before on-demand PLM really takes off. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to
deploy, but software pr...
Published:
2006-03-06
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Abstract:
Although their consolidation appetite is not diminishing by any means, some major acquisition protagonists like SSA Global
and Infor seem to be showing signs of more deliberation and even restraint, rather than jumping the gun to indiscriminately
gain market share. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
Although their consolidation appetite is not diminishing by any means, some major acquisition protagonists like SSA Global
and Infor seem to be sh...
Published:
2006-04-24
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Abstract:
Although most vendors provide organizations with the project portfolio management tools to meet their objectives, few provide
strategies to implement an IT governance framework successfully. Pacific Edge offers a three-stage approach to implementing
IT governance, based on an organization's maturity. (...)
Excerpt related to
research on customer relationship management for metal manufacturing:
Although most vendors provide organizations with the project portfolio management tools to meet their objectives, few provide
strategies to implem...
Published:
2006-06-20
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